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Legal & Operational Agreement

Terms of Service

Last updated: October 2026 - Status: Operational terms for agency platform usage

These Terms of Service govern your agency's access to and use of ClientSignal. By creating an account or configuring website targets, you agree to these operational rules and acceptable use standards.

1. Domain Ownership & Authorization Requirement

You represent and warrant that you own, operate, or possess explicit contractual authorization from the website owner to configure monitoring probes and synthetic test journeys for each domain added to your workspace. Configuring checks for targets you do not own or are not authorized to maintain is strictly prohibited.

2. Acceptable Use Policy

ClientSignal is engineered exclusively for legitimate website availability verification and authorized lead journey testing. You may not use the service to:

  • Scan internal, private, or unauthorized IP addresses or cloud metadata services.
  • Conduct distributed denial-of-service (DDoS) attacks, brute-force operations, or port-scanning.
  • Transmit unprompted spam, marketing messages, or unsolicited bulk submissions through target forms.
  • Target payment gateways or execute financial transactions without authorization.

3. Service Nature & Operational Limits

ClientSignal is an automated early-warning reliability monitor. While our system is designed to provide rapid notice of failures, we do not guarantee uninterrupted operation or that all failures on complex third-party websites will be caught. ClientSignal is a diagnostic aid, not an insurance policy or guarantee of customer revenue.

4. Termination & Suspension for Abuse

We reserve the right to immediately suspend or terminate any monitor or agency account that violates our Acceptable Use Policy or generates abusive network traffic toward third-party web servers.

5. Questions & Inquiries

For legal inquiries regarding these terms, contact legal@clientsignal.com.